All day, even outside of our work, there are “service people” all around us. What if we could improve the way our workplace operates by adjusting the way we interact with these people? I think this is possible, and here’s why…
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Nothing lengthy today — just a few thoughts on a better way to view things like prejudice and individuality…
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The industrial way of building an organization carries some hidden baggage with it, and we won’t really be able to function as cooperatively or creatively as we should in the new economy until we discard the old structure. This is how we got here… and how we start getting out.
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Part of what’s holding us back from creating better workplaces is that “structures” and “systems” just aren’t very much fun to talk about. We should be glad, then, that organizations are about to get a lot sexier…
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Today I’m featuring a small chapter called, “Train! Train! Train!” from a fabulous little book by Tom Peters called Essentials: Leadership. Do you have any idea how much time American workers spend “learning” on the job? It’s shocking (and pathetic)…
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